Configuration

Agent Settings

The AI shares these details with BESCOM only when asked. Stored locally in your browser.

Personal details

Used by the AI when BESCOM asks for them.

ElevenLabs Agent

Create a Conversational AI agent at elevenlabs.io with a Kannada voice. Enable prompt, first message, and language overrides in the agent's Security settings, then paste the Agent ID below.

Smart-dial

The app dials BESCOM, listens for the IVR hold loop locally, and only spends ElevenLabs tokens once a human agent picks up.

Upload a 10–30 sec recording of the BESCOM IVR "ನಿಮ್ಮ ಕರೆ ನಮಗೆ ಬಹಳ ಅಮೂಲ್ಯವಾಗಿದ್ದು…" hold message. Stays on this device.